Shipping
We send the goods, bought in www.ehtemaag.ee, worldwide.
Inside Estonia
NB!!! Orders over 30 € will be shipped free by registered post.
Goods bought in the online shop Ehtemaag, will be shipped via AS Eesti Post or OÜ SmartPost, in accordance with your desire:
1.Simple packet (at your own risk) – 1.30 EUR We advise to choose this service only if you are sure that your mailbox can accommodate packet and the postal employees in your region do not leave a parcel near the mailboxes. Ehtemaag(Sinine Kuu OÜ) is not responsible for the parcel since it gives to postal worker hands.
2.Insured packet(registered mail) – 2.80 EUR Safe and low-price shipping way. Entering the code on the home page of AS Eesti Post can check movement parcel to its destination.
3.Post24 – 2.50 EUR Fast, low-price and convenient shipping way. 24 hours open parcel terminal! Choose the parcel terminal from the list that appeares choosing Post24 option. Also be sure to check your mobile phone number listed in your data, since Post24 send SMS to this number when the parcel will be arrived.
Orders above 30€-free shipping will be added automatically.
4.SmartPost – 2.79 EUR Safe, low-price and convenient shipping way. By choosing this service, be sure to write the name of the parcel terminal in the column for comments before order confirmation. Also be sure to check your mobile phone number listed in your data, since SmartPost send SMS to this number when the parcel will be arrived.
Orders above 30 €-free shipping will be added automatically.
5.Order over 30 € – 0 EUR If the amount of your order exceeds that amount you can choose between 5 delivery methods.
1) Simple maxiletter
2) Insured maxiletter
3) Smartpost
4) Omniva/ As Eesti Post
5) Omniva -to postoffice
Please write the name of the parcel terminal in the column for comments before order confirmation. Also be sure to check your mobile phone number listed in your data, since Omniva and SmartPost terminals send SMS to this number when the parcel will be arrived.
6. Pick up an order by myself – 0 EUR.
By choosing this service, please arrange about appointment by phone or email. Orders are issued at: Aisa 9-1, Pärnu.
7.Courier ELS Pluss – 5.00 EUR Safe and convenient shipping way, if you want to receive the parcel directly to your home or office the next day. Courier will call the recipient and specifies a convenient delivery time.
International orders
NB!!! Orders over 60 € will be shipped FREE worldwide by registered post or Smartpost(to Finland)
Order over 60 € – Free. If the amount of your order exceeds that amount, choose this service. Parcel will be shipped worldwide FREE by registered post.
International orders below 60 € in Europe – 6.00EUR (If the parcel is heavier that 250 grams additional shipping fee may apply) Please contact with ehtemaag e-shop by email to discuss further details.
If the address of the recipient’s premises is located outside of Estonia, choose this method of delivery. You pay only these charge regardless of the destination and weight of the parcel. Parcel will be shipped by priority registered post.
All parcels are sent as soon as possible but not later than within 2 working days.
If we have an obstacle to sending your order, we will inform you about it as soon as possible by phone or e-mail.
When the parcel will be shipped, you will receive e-mail with the relevant confirmation. Also will be changed order status in your account.
Return goods
For all goods purchased in the online shop ehtemaag, acts back guarantee 14 days in accordance with § 49, paragraph 1 of the Law of Obligations Act. To return the goods, please write a statement via e-mail info and info@ehtemaag.ee
en ship the goods in original packaging with printed invoice. Goods must be returned within 14 days of receipt of the parcel. Money for returned goods will be transferred to the same bank account from which was made payment for the order immediately but not later than 30 days after receipt of goods (Law of Obligations Act, § 49, paragraph 1.4).
NB!!! Shipping costs paid at time of ordering, are non-refundable. Return goods are sending back at the expense of buyer.
Before returning goods, please contact us first!
Customer’s personal data
Personal data of Ehtemaag customer’s as well as information about orders are confidential and will be used only for order (contact details are marked on parcel).
